The owners of ConservPay come with a wealth of experience. The management team started in the card processing business in the late 1990s. Instead of following the pack and only focusing on the comfortable restaurant and retail markets, their interests also went toward lodging, petroleum, supermarkets, internet/mail order, and wholesale business-to-business, including those accepting GSA purchasing cards. Many card processors fail to correctly set up the unique industries, and the merchants usually end up paying too much for their processing. Our agents are trained in the interchange, various industries types and POS options.
Technical support and customer service in credit card processing is a key component of the customers experience with the merchant provider. We focus on all aspects of your business and questions like “Can you help me understand this part of my statement?” …”Can you see if I double-charged my customer on Tuesday?” to “I have an error message on my terminal!”. Customer support at every level is necessary for our merchants success and we strive to deliver the Triple “E” in customer support. “EXCEPTIONAL EXPERIENCE EVERYDAY”